jili22 Privacy Policy — How We Handle
Your Personal Data

1 Data Controller Identity

1.1 The data controller responsible for the personal information collected through the jili22 platform is jili22, operating at jili22.cam as a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines.

1.2 For all data privacy inquiries, requests to exercise data subject rights, or complaints, you may contact jili22 via the live chat support feature available 24/7 on the platform, or by written communication to [email protected].

1.3 jili22 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing regulations issued by the National Privacy Commission (NPC).

2 Scope & Application

2.1 This Privacy Policy applies to all personal data collected, processed, stored, or transmitted by jili22 in connection with:

• Registration and maintenance of a jili22 account;
• Use of any gaming, betting, or other services provided through the jili22 platform;
• Financial transactions — including deposits, withdrawals, and bonus claims — conducted through the platform;
• Communications between you and jili22 customer support;
• Your visit to the jili22 website, including browsing data and cookie-generated information.

2.2 This Policy does not apply to third-party websites, services, or platforms that may be linked from jili22 content. jili22 is not responsible for the privacy practices of any third-party operator.

2.3 By registering for and using a jili22 account, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein, to the extent that such processing is based on your consent. Where processing is based on other legal grounds (legal obligation, legitimate interest, contractual necessity), your consent is not required but this Policy provides transparency about that processing.

3 Personal Data We Collect

3.1 Registration Data

When you create a jili22 account, we collect: your full legal name, date of birth, residential address (including city and province within the Philippines), email address, mobile phone number, and the username and password you select. This information is necessary to establish and manage your account.

3.2 KYC Identity Verification Data

To comply with PAGCOR Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, jili22 collects copies of government-issued identity documents (Philippine passport, driver's license, SSS ID, UMID, PRC ID, or equivalent), proof of address documentation, and in some cases proof of source of funds. This data is submitted by you during the account verification process.

3.3 Financial Transaction Data

jili22 records all financial transactions conducted through your account, including deposit amounts, payment methods used (GCash, Maya, BDO, BPI, UnionBank, 7-Eleven, Coins.ph, USDT), withdrawal requests, bonus credits, wagering activity, and account balance history. Payment instrument identifiers (e.g., masked GCash mobile number, bank account number suffix) are recorded for transaction reconciliation and fraud prevention purposes.

3.4 Gaming Activity Data

jili22 records detailed game session data including games played, bet amounts, outcomes, session start and end times, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting to PAGCOR.

3.5 Technical and Device Data

When you access jili22, our systems automatically collect: your IP address, device type and operating system, browser type and version, screen resolution, time zone, referral URL, pages visited within the platform, session duration, and login timestamps. This data is used for security monitoring, fraud detection, platform optimization, and regulatory compliance.

3.6 Communications Data

jili22 retains records of all communications between you and our customer support team — including live chat transcripts, email correspondence, and any documents or screenshots shared during support interactions. These records are retained for quality assurance, dispute resolution, and compliance purposes.

4 Purpose of Processing & Legal Basis

The table below summarizes the primary purposes for which jili22 processes your personal data and the legal basis for each processing activity under the Data Privacy Act of 2012:

4.1 Where jili22 processes your data on the basis of your consent — specifically, for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal. You may manage your communication preferences through your account settings or by contacting support.

5 Data Sharing & Third-Party Disclosure

5.1 jili22 does not sell, rent, or trade your personal data to third parties for commercial purposes. Sharing of personal data is limited to the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers — GCash, Maya, BDO, BPI, UnionBank, Coins.ph, 7-Eleven payment processors, and USDT network operators, for the purpose of processing financial transactions on your account. These providers receive only the transaction data necessary to process the relevant payment.
• KYC and Identity Verification Services — third-party identity verification platforms used to process and authenticate KYC documents. These services operate under data processing agreements with jili22 and are prohibited from using your data for any purpose other than identity verification.
• Game Platform Providers — licensed game providers (including JILI, Pragmatic Play, PG Soft, and others) receive session identifiers necessary to authenticate your game sessions. These providers do not receive your full personal profile.
• Regulatory Authorities — PAGCOR and other relevant Philippine government agencies, where disclosure is required by law or regulatory mandate. jili22 complies with all lawfully issued requests for information from competent authorities.
• Legal and Fraud Prevention Services — law firms, fraud detection platforms, and security service providers engaged by jili22 to manage legal matters or investigate suspected fraud, where disclosure is proportionate and necessary.
• Platform Analytics Providers — analytics services used to understand aggregate platform usage patterns. Where possible, data shared with analytics providers is anonymized or pseudonymized.

5.2 All third-party recipients of jili22 player data are required to maintain data security standards consistent with those applied by jili22 and to use the data solely for the purpose for which it was disclosed. jili22 maintains data processing agreements with all third parties that process personal data on its behalf.

6 Data Retention

6.1 jili22 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and registration data — retained for the duration of the account and for a minimum of five (5) years following account closure, as required by PAGCOR AML regulations.
• KYC documents — retained for a minimum of five (5) years following the completion of the business relationship, per AMLC and PAGCOR requirements.
• Financial transaction records — retained for a minimum of five (5) years following each transaction, per Anti-Money Laundering Act (AMLA) requirements.
• Gaming activity logs — retained for a minimum of three (3) years following the recorded session for dispute resolution and regulatory purposes.
• Customer support communications — retained for a minimum of two (2) years following the conclusion of the relevant support interaction.
• Technical and device data — retained for up to twelve (12) months for security and fraud analysis purposes.
• Marketing preference records — retained for the duration of the active consent and for one (1) year following withdrawal of consent or account closure.

6.2 Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where deletion is technically impractical (e.g., backup systems), jili22 ensures that such data remains isolated from active processing until deletion is feasible.

7 Security Measures

7.1 jili22 implements a layered security framework to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. Key security measures include:

• Transport Layer Security (TLS) — all data transmitted between your device and jili22 servers is encrypted using current TLS protocols.
• Encryption at rest — sensitive personal data, including KYC documents and financial records, is stored in encrypted form using industry-standard encryption algorithms.
• Access controls — access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations and regular security training.
• Intrusion detection — jili22 operates continuous network monitoring and intrusion detection systems to identify and respond to unauthorized access attempts in real time.
• Two-factor authentication — jili22 provides optional two-factor authentication (2FA) for account logins, and enforces 2FA for high-risk account actions such as payment method changes and large withdrawals.
• Penetration testing — jili22 conducts regular third-party security assessments and penetration testing to identify and remediate vulnerabilities.

7.2 In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, jili22 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012 and its implementing regulations.

7.3 While jili22 employs robust security measures, no data transmission over the internet or electronic storage system is completely secure. Players are encouraged to protect their account credentials and immediately report any suspected unauthorized access to jili22 support.

8 Cookies & Tracking Technologies

8.1 jili22 uses cookies and similar tracking technologies (including local storage and session storage) to operate and improve the platform. The following categories of cookies are used:

• Essential Cookies — strictly necessary for platform operation, including session authentication, security tokens, and load balancing. These cookies cannot be disabled without impairing core platform functionality.
• Functional Cookies — used to remember your preferences (e.g., language settings, game lobby filters) to improve your experience on return visits.
• Analytics Cookies — where you consent, jili22 uses analytics tools to understand aggregate patterns in platform usage, identify performance issues, and guide product development. Analytics data is processed in anonymized or pseudonymized form where technically feasible.
• Security Cookies — used by fraud detection and bot prevention systems to distinguish legitimate users from automated access attempts.

8.2 You may manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies from specific sites. Note that blocking essential cookies will prevent you from accessing your jili22 account. For detailed browser-specific instructions on cookie management, refer to your browser's help documentation.

9 Minors & Age Policy

9.1 Age verification is a mandatory component of the jili22 KYC process. All accounts are required to submit valid government-issued identity documentation confirming the account holder is 21 years of age or older before any withdrawal is processed.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by jili22:

To exercise any of the above rights, contact jili22 via live chat support or by writing to [email protected]. Please provide sufficient detail to identify your account and describe your request clearly. jili22 may require you to verify your identity before processing certain requests.

11 International Data Transfers

11.1 Some third-party service providers used by jili22 — including certain game platform providers and analytics services — may process data outside the Philippines. Where personal data is transferred to a country outside the Philippines, jili22 ensures that appropriate safeguards are in place, including:

• Data processing agreements requiring the recipient to maintain data protection standards equivalent to those required under Philippine law;
• Standard contractual clauses approved by the National Privacy Commission or equivalent competent authority;
• Transfer only to jurisdictions with an adequacy determination by the NPC or comparable regulatory body.

11.2 By using the jili22 platform, you acknowledge that your data may be transferred to, stored in, and processed in jurisdictions outside the Philippines as described in this clause, subject to the safeguards described above.

12 Amendments to This Privacy Policy

12.1 jili22 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or our data processing practices. The effective date at the top of this page indicates when the current version was last updated.

12.2 Where amendments materially affect your rights or the way jili22 uses your personal data, we will notify you via the registered email address on your account at least fourteen (14) days before the amended Policy takes effect. We encourage you to review this page periodically even in the absence of a direct notification.

12.3 Your continued use of the jili22 platform after an amended Privacy Policy takes effect constitutes your acknowledgment of the updated Policy. If you do not agree with material changes, you may request account closure before the effective date.

13 Contact & Complaints

For any questions about this Privacy Policy, to exercise your data subject rights, or to raise a data protection concern, please contact jili22 through the following channels:

• Live Chat: Available 24/7 directly on the jili22 platform — the fastest channel for account-related and urgent inquiries.
• Email: [email protected] — for written privacy requests. Please allow up to two (2) business days for a response.

jili22 takes all privacy complaints seriously and will investigate and respond to your concern in a timely and transparent manner. If you are unsatisfied with jili22's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC), which serves as the competent supervisory authority for data protection matters under Philippine law.